CableMod plans to recall its 12VHPWR Angled Adapters V1.0 and V1.1. For users that are currently using the affected products, CableMod has strongly advices users to Stop using it immediately.
CableMod plans to recall its 12VHPWR Angled Adapters V1.0 and V1.1. For users that are currently using the affected products, CableMod has strongly advices users to Stop using it immediately.
CableMod is one of the first companies to offer angled 12VHPWR adapters for the latest NVIDIA RTX graphics cards. These adapters provide better cable management, particularly for cases with very tight clearances between the graphics card’s 12VHPWR header and the case’s side panel. Furthermore, CableMod offers these adapters in a wide selection of colours. Unfortunately, CableMod has identified a critical problem with these adapters and has issued a planned product safety recall. Read CableMod’s statement below.
Press Release
Dear Hardware Community:
It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90° and 180° Angled Adapters V1.0 and all CableMod 12VHPWR 90° and 180° Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.
This recall will apply only to our angled adapters and will not affect our angled cables.
We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.
Please reach out to our customer service if your GPU has been affected by a failed V1.0 or V1.1 angled adapter and we’ll help you out. https://cablemod.com/support/
We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.
Your friends at CableMod
Dear Hardware Community:
It has come to our attention that certain CableMod 12VHPWR Angled Adapter V1.1s may be defective. We have since decided to discontinue sales of our angled adapters. We will be conducting a voluntary safety recall for all CableMod 12VHPWR 90° and 180° Angled Adapters V1.0 and all CableMod 12VHPWR 90° and 180° Angled Adapters V1.1 because of the potential risk that the male connector could become loose, overheat, and melt into the GPU.
This recall will apply only to our angled adapters and will not affect our angled cables.
We will be sending out an official notice of, and full details for, our voluntary safety recall in the upcoming days. In the meantime, owners of the CableMod 12VHPWR V1.0 and V1.1 Angled Adapters should STOP USING THEM IMMEDIATELY. Please do not touch the adapters while your system is running. Power down your system and wait until the adapter has had adequate time to cool down before handling.
Please reach out to our customer service if your GPU has been affected by a failed V1.0 or V1.1 angled adapter and we’ll help you out. https://cablemod.com/support/
We apologize for inconveniencing our loyal customers. We hope that you will let us make it up to you in the future.
Your friends at CableMod
CableMod has already pulled out the affected products on its webstore. For more information about the recall, please visit https://cablemod.com/adapterrecall/
