Pre-order sales will still be honoured if the game was purchased on Valve’s Steam store, and post-launch DLC will continue to be offered, but this is another bloody nose for the platform giants.
Pre-order sales will still be honoured if the game was purchased on Valve’s Steam store, and post-launch DLC will continue to be offered, but this is another bloody nose for the platform giants.
Another big win for Epic Games was garnered today as Deep Silver‘s upcoming story-driven first person shooter Metro Exodus suspended availability on Steam and announced its forthcoming exclusivity to the Epic Games Store for PC digital distribution. The news follows on from another major exclusivity agreement for the Store: Ubisoft’s Tom Clancey’s The Division 2. In this instance however there is a key difference.
Unlike The Division 2, Steam pre-orders of Metro Exodus had been available for some time and plenty of fans are likely to have indulged (despite the implicit folly of pre-ordering videogames through digital platforms). This is the circumstance which prompted Valve to issue the following statement on the Steam page for the game:
Notice: Later today, sales of Metro Exodus will be discontinued on Steam due to a publisher decision to make the game exclusive to another PC store.
The developer and publisher have assured us that all prior sales of the game on Steam will be fulfilled on Steam, and Steam owners will be able to access the game and any future updates or DLC through Steam.
We think the decision to remove the game is unfair to Steam customers, especially after a long pre-sale period. We apologize to Steam customers that were expecting it to be available for sale through the February 15th release date, but we were only recently informed of the decision and given limited time to let everyone know.
The developer and publisher have assured us that all prior sales of the game on Steam will be fulfilled on Steam, and Steam owners will be able to access the game and any future updates or DLC through Steam.
We think the decision to remove the game is unfair to Steam customers, especially after a long pre-sale period. We apologize to Steam customers that were expecting it to be available for sale through the February 15th release date, but we were only recently informed of the decision and given limited time to let everyone know.
Note that they’re not complaining about the presence of the Epic Games store as a competitor; indeed competitors to Steam have been around for years with nary a peep from the game distribution juggernaut. Their issue is two-fold: 3rd party exclusivity, and removing the game from the platform after already making it available for sale. The relatively late hour – Metro Exodus is set to launch on February 15th – was also no doubt a factor.
It’s likely that this will be just the start of a protracted and ‘unfairly’ contested rivalry between Valve and Epic as the latter continues to flex its muscles. Many will say that Valve brought this on themselves by not offering a larger revenue share to developers, or not sufficiently curating their content, or simply not cleaning up the front page and relevancy algorithms so discovery of good games is easier. Realistically though, even if Steam offered greater functionality, the Epic Games store (with its near pristine front page and millions of Fortnite players as an install base) would always be tempting when the revenue share was sweet enough.
Plus, a few headline-grabbing stunts calculated to undermine confidence in Steam don’t hurt either.
Valve have been assured by Deep Silver/Epic that Steam platform preorders will still be honoured at launch. That’s all well and good but circumstances can change, and it might be sensible for consumers to cancel all preorders until the situation sorts itself out.
